CDPR Encourages Upset PlayStation 4 Players To Seek Cyberpunk 2077 Refund While PlayStation Stonewalls
Ah, another beautiful day of corporate finger-pointing and blame-shifting until we’re all quite exasperated and blue in the face.
CD Projekt Red has understandably fallen into hot water as they have finally released Cyberpunk 2077 after a reported full year of bug fixing, lo and behold, it’s likely one of the buggiest title launches that we’ve seen in recent memory.
Yet while PC players are alongside Xbox Series X and PlayStation 5 in terms of gritting through the bugs to continue to immerse themselves in an overall fascinating reality of a dystopic future that we’re all on a train without brakes bound for, the current generation owners trying to play on PlayStation 4 and Xbox One are in their own world of hurt.
The title can barely be called playable on the systems, likely what brought CD Projekt Red to ensure that outlets couldn’t review the title on the modern generation of consoles and instead offered PC versions via GOG.
With emergency board meetings being called as CD Projekt Red faces the difficult questions of precisely what in the hell they were thinking with the current launch, CD Projekt Red has stated that while they want to patch the PlayStation 4 and Xbox One versions of the title, it will admittedly be a bit far-fetched to bring them all up to parity with each other on every platform.
With that, CDPR is encouraging players who purchased the title for the PlayStation 4 and Xbox One to seek a refund prior to December 21 from their respective platforms. An interesting approach, if nothing else.
— Cyberpunk 2077 (@CyberpunkGame) December 14, 2020
Users that are doing so are finding that they’re being told to kick rocks, at least as far as the PlayStation 4 is concerned.
So now @CDPROJEKTRED is playing the blame game and passing the hot potato to @AskPlayStation @Sony @XboxSupport @Xbox this is shameful you promised a functioning game a delivered a flaming dumpster instead . https://t.co/s1xiUIX4Hz
— Deku (@Yogsothoth613) December 15, 2020
A representative speaking for Sony stated that Cyberpunk 2077 can only be refunded if the title has not been played, and not been downloaded. If developers fail to provide an upcoming patch, the title will be removed from the PlayStation store at which point users will then be able to seek out a refund.
🅿️S5 REFUND NO WAY JOSE:
CYBERPUNK 2077 SAYS YES TO REFUNDS…😁
SoNy Says.. your refund will come via Future Update like 🅿️S5 just wait….😭⤵️ pic.twitter.com/sqv0FuF7pP
— OSKOOL-G (@oskool_g) December 14, 2020
This is, if it must be spelled out, directly contradictory to what CD Projekt Red is pushing out, and the controversy appears to be unending as platforms simply don’t want to have to deal with the laborious process of offering refunds for every sold title that didn’t bear what CD Projekt Red stated it would.
For now, it seems like an impasse. CDPR wants to be able to offer the refunds as a sort of olive branch towards frustrated gamers that feel duped, and the platforms don’t feel a need to bend to the hopes of the Polish studio. Neither party has yet announced a compromise between the two.